Shipping policy
Effective Date: April 29th, 2025
Thank you for shopping at Candle Clearance. We strive to process and deliver your order as quickly and reliably as possible. All orders placed on this website are fulfilled through Amazon FBA (Fulfillment by Amazon), which allows us to provide fast and efficient shipping.
🚚 Order Processing & Fulfillment
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Orders are processed and fulfilled by Amazon FBA on our behalf.
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Once your order is confirmed, you will receive a shipping confirmation email with tracking information.
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Please allow 1–2 business days for processing before your order ships.
🌎 Shipping Destinations
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We currently ship to addresses within the continental United States.
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We do not ship internationally, to P.O. Boxes, APO/FPO addresses, or U.S. territories at this time.
📦 Shipping Methods & Timing
Shipping options and estimated delivery times will be shown at checkout. These may include:
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Standard Shipping (3–5 business days)
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Expedited Shipping (1–3 business days)
Actual delivery times may vary depending on your location and external factors such as carrier delays.
💰 Shipping Fees
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Shipping costs are calculated at checkout based on your location and selected shipping method.
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From time to time, we may offer promotional free shipping — when available, this will be clearly displayed on the site.
❗ Delivery Issues or Tracking Questions
If you have not received your order within the estimated delivery window or have an issue with tracking, please contact us at:
📧 amazon@maisonberger.us
Include your order number and shipping address for faster assistance.
🔄 Return Shipping
Candle Clearance does not accept returns unless an item arrives damaged or defective. Please refer to our Return Policy for full details on how to report a damaged shipment.